Greensboro Senior AdvisorThe Arboretum at Heritage Greens at 709 Meadowood Street, Greensboro (Guilford County) is a adult care home licensed by the N.C. Division of Health Service Regulation for 66 residents under license HAL-041-078, including 66 beds in a special care unit for dementia; DHSR currently rates it 4 stars out of 4.
Is The Arboretum at Heritage Greens a licensed adult care home in Greensboro, NC?
The Arboretum at Heritage Greens appears on DHSR's current list of licensed adult care homes as license HAL-041-078, sized at 66 beds against a three-county median of 76.
| Field | From DHSR's records |
|---|---|
| DHSR license number | HAL-041-078 |
| License type | Adult care home, 7 or more residents (10A NCAC 13F) |
| Licensed beds | 66 |
| Special care unit beds (dementia) | 66 |
| License expires | December 31, 2026 |
| Legal licensee | KC Heritage Greens, LLC |
| Executive Director named by DHSR | Melanie Adler |
| DHSR star rating and score | 4 stars (score 107.00) |
| Penalties in DHSR's 36-month list | 0 |
| Phone on the DHSR listing | (336) 299-4400 |
Every license on DHSR's listing is tied to one licensee and one site. If the building changes owners, the new operator applies for its own license and the number in this table changes with it.
How does DHSR rate The Arboretum at Heritage Greens?
On the state's 0-to-4 star scale, The Arboretum at Heritage Greens currently has 4 stars and a score of 107.00; 27 of the 63 rated adult care and family care homes in Guilford, Randolph and Rockingham counties are rated the same.
Because the score moves with inspection results, a single bad survey can drop a home a star and a clean one can raise it. Read the inspection documents listed below before giving the number much weight in either direction.
The rating, its history and every posted inspection document are on DHSR's record for this home.
What did state inspectors find at The Arboretum at Heritage Greens?
The newest annual survey posted for The Arboretum at Heritage Greens took place August 26, 2026, with no deficiencies cited.
| Date | Inspection type | Result posted by DHSR |
|---|---|---|
| 08/26/2026 | ACLS Annual | No Deficiencies Cited |
| 05/02/2024 | ACLS Annual | No Deficiencies Cited |
| 02/07/2024 | Constr Biennial Follow-up | No Deficiencies Cited |
| 11/08/2023 | Constr Biennial | Statement of Deficiency with Plan of Correction |
| 02/27/2020 | ACLS Annual | Statement of Deficiency with Plan of Correction |
| 03/12/2019 | Constr Biennial Follow-up | No Deficiencies Cited |
| 01/03/2019 | Constr Complaint | Statement of Deficiency with Plan of Correction |
Since 2016 DHSR has posted 4 annual or initial surveys for this home, 2 of them with no deficiencies cited, plus 0 complaint investigations and 11 construction-section visits checking the building itself. Where a result reads “Statement of Deficiency with Plan of Correction”, the document includes the operator's response, which is the part worth reading closely.
Does The Arboretum at Heritage Greens have state penalties on record?
DHSR reports no penalty against The Arboretum at Heritage Greens in its 36-month list, and its record page says the same.
An empty penalty list means no Type A1 or A2 fine in that window. It does not mean the home has never been cited; check the inspection results.
Is The Arboretum at Heritage Greens set up for residents with dementia?
Yes. DHSR's special care unit list (October 28, 2026) shows 66 of The Arboretum at Heritage Greens's 66 licensed beds in a special care unit for Alzheimer's disease and related disorders, which makes the whole building a dementia home.
A resident of a special care unit who qualifies for Special Assistance is paid at the higher Enhanced Rate, so ask whether the unit accepts it and how many of its beds are set aside for it.
Other special care units nearby include TerraBella Greensboro (2.4 mi, 27 unit beds), Wellington Oaks (3.2 mi, 85 unit beds), Richland Square (5.1 mi, 70 unit beds).
What other licensed homes are near The Arboretum at Heritage Greens?
The nearest other licensed home is Verra Springs at Heritage Greens in Greensboro, about 0.2 miles away in a straight line, a adult care home with 45 beds rated 3 stars by DHSR.
| Facility | License type | Miles away | Licensed beds | Special care unit beds | DHSR stars |
|---|---|---|---|---|---|
| Verra Springs at Heritage Greens 803 Meadowood Street, 27409 | ACH | 0.2 | 45 | 0 | 3 stars |
| TerraBella Greensboro 1208 New Garden Road, 27410 | ACH | 2.4 | 125 | 27 | 3 stars |
| Brookdale Northwest Greensboro 5809 Old Oak Ridge Road, 27410 | ACH | 2.6 | 81 | 0 | 3 stars |
| Westdale Manor 303 West Dale Place, 27403 | FCH | 3.0 | 6 | 0 | 4 stars |
| Wellington Oaks 3004 Dexter Avenue, 27407 | ACH | 3.2 | 85 | 85 | 2 stars |
How close is The Arboretum at Heritage Greens to a hospital?
The Arboretum at Heritage Greens is in Greensboro's West & Southwest Greensboro, Adams Farm & Sedgefield area, and Cone Health in Greensboro is the closest general hospital on DHSR's hospital list, about 5.9 miles away in a straight line.
High Point Regional Health in High Point comes next at roughly 9.9 miles. Distances are measured point to point between geocoded addresses, so drive times will be longer.
If nursing care becomes necessary, the two closest CMS-certified nursing homes are Camden Health and Rehabilitation (1.1 mi; CMS rating 5 of 5) and Friends Homes at Guilford (1.9 mi; CMS rating 4 of 5).
What should we ask The Arboretum at Heritage Greens before signing?
Use the public record as your checklist: ask how the home prepared for its August 26, 2026 survey, which came back with no deficiencies, and who led that work.
- Ask for last month's staffing schedule for nights and weekends rather than an average.
- Ask for the special care unit's written disclosure statement and the number of staff assigned inside the unit on each shift.
- Ask whether The Arboretum at Heritage Greens accepts State/County Special Assistance if private funds run out, and how many residents use it now.
- Ask which charges rise as care needs rise, and get the current rate sheet in writing.
