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Authoracare Collective: Medicare Hospice Quality Record in Greensboro, NC

Authoracare Collective is a Medicare-certified hospice in Greensboro, NC with a Hospice Care Index of 10 out of 10 and 4 of 5 stars from family caregivers…

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Authoracare Collective is a Medicare-certified hospice based at 2504 Summit Ave in Greensboro, NC 27405. It has been certified since 1985. It cares for about 695 patients on an average day, making it one of the larger hospices in the area. It scores 10 out of 10 on Medicare's Hospice Care Index; the North Carolina average is 9.5. Family caregivers rate it 4 out of 5 stars. The index flags 3 areas where it is worse than the North Carolina average, starting with gaps in nursing visits longer than 7 days.

10 / 10Hospice Care Index
★★★★☆4 / 5Family caregiver survey
695Patients on an average day
1985Medicare-certified since

What is Authoracare Collective's Medicare record?

HospiceAuthoracare Collective
Address2504 Summit Ave, Greensboro, NC 27405
Phone(336) 621-2500
Medicare provider number (CCN)341503
OwnershipNon-Profit
Medicare-certified since06/14/1985

How does Authoracare Collective score on Medicare's Hospice Care Index?

Authoracare Collective scores 10 out of 10 on the Hospice Care Index, which counts how many of ten visit, discharge and staffing indicators a hospice meets. Against the North Carolina average it is better on 2 of the indicators below and worse on 3.

IndicatorAuthoracare CollectiveNorth Carolina averageU.S. averagevs. North Carolina
Gaps in nursing visits longer than 7 days (lower is better)56.8%49.8%52.4%Worse
Patients discharged alive within 7 days (lower is better)7.1%8.9%7.3%About the same
Patients discharged alive after 180 days or more (lower is better)40.5%33.3%37.4%Worse
Live discharge followed by a hospital stay and readmission to hospice (lower is better)1.5%5.8%8.5%Better
Live discharge followed by death in hospital (lower is better)0%1.7%2.1%About the same
Nurse minutes per routine home care day11.3 min14 min19.9 minWorse
Share of skilled nursing minutes given on weekends8.7%9.4%9.6%About the same
Patients visited by a nurse in the last 3 days of life96.6%93.5%89.3%Better

Separately, 99.7% of its patients received all seven recommended care steps at admission (North Carolina average 98%) and 77% were visited by a nurse or social worker on at least two of their last three days (North Carolina average 64.4%).

What do families say about Authoracare Collective?

91% of family caregivers said they would definitely recommend Authoracare Collective; the North Carolina average is 88%. The survey goes to the family member who was the main caregiver, after the patient has died.

Survey questionAuthoracare CollectiveNorth Carolina averageU.S. averagevs. North Carolina
Team always communicated well85%85%82%About the same
Team always provided timely help82%81%78%About the same
Team always treated the patient with respect93%93%91%About the same
Right amount of emotional and spiritual support93%92%91%About the same
Patient always got help for pain and symptoms79%79%76%About the same
Caregivers rated the hospice 9 or 1086%86%83%About the same
Would definitely recommend the hospice91%88%85%Better

Where does Authoracare Collective deliver care, and to whom?

51% of authoracare collective's care is delivered at home and its largest patient group by diagnosis is stroke (23%). It has provided levels of care beyond routine home visits, such as continuous care at home or inpatient stays, in the last three years.

Where care is deliveredShare of patients
At home51%
In a nursing facility21%
In assisted living14%
In a skilled nursing facility7%
Other locations4%
In an inpatient hospice unit2%
Primary diagnosisShare of patients
Stroke23%
Cancer22%
Dementia20%
Other conditions18%
Heart and circulatory disease14%
Respiratory disease7%

Which Greensboro-area ZIP codes does Authoracare Collective serve?

Authoracare Collective tells Medicare it serves 42 ZIP codes in Greensboro, High Point and Guilford, Randolph and Rockingham counties.

  • 27025
  • 27027
  • 27048
  • 27203
  • 27205
  • 27214
  • 27233
  • 27235
  • 27248
  • 27249
  • 27260
  • 27262
  • 27263
  • 27265
  • 27282
  • 27283
  • 27288
  • 27298
  • 27301
  • 27310
  • 27313
  • 27316
  • 27317
  • 27320
  • 27326
  • 27341
  • 27342
  • 27350
  • 27355
  • 27357
  • 27358
  • 27370
  • 27377
  • 27401
  • 27403
  • 27405
  • 27406
  • 27407
  • 27408
  • 27409
  • 27410
  • 27455

What should you ask Authoracare Collective before choosing it?

Ask how often the nurse visits

56.8% of Authoracare Collective's patients went more than seven days without a nursing visit at some point, against 49.8% across North Carolina. Ask for the planned visit schedule in writing and who decides when it changes.

Ask how eligibility is reviewed

40.5% of its live discharges came after six months or more of care (North Carolina average 33.3%). Ask how often the doctor recertifies eligibility and what support is offered if a patient is discharged.

Ask how long nursing visits last

Its nurses average 11.3 minutes per routine care day, against 14 minutes across North Carolina. Ask how long a typical visit lasts and whether the same nurse comes each time.

Ask where inpatient care happens

When symptoms cannot be managed at home, hospice provides short inpatient stays. Ask which facility they use and how far it is from the family.

All Medicare-certified hospices in Greensboro, High Point and Guilford, Randolph and Rockingham counties

Last verified: November 2026, against the Medicare hospice data release dated 2026-08-07.

Common questions

Is Authoracare Collective Medicare-certified?

Yes. Authoracare Collective is certified by Medicare under provider number 341503 and has been since 1985.

What is Authoracare Collective's Hospice Care Index score?

10 out of 10 in the current Medicare data. The North Carolina average is 9.5.

How large is Authoracare Collective?

It cares for about 695 patients on an average day.

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