Greensboro Senior AdvisorBrookstone Haven at 501 Pointe South Drive, Randleman (Randolph County) is a adult care home licensed by the N.C. Division of Health Service Regulation for 120 residents under license HAL-076-034; DHSR currently rates it 4 stars out of 4.
What does the state license show for Brookstone Haven in Randleman?
The state's adult care home listing shows Brookstone Haven under license HAL-076-034 with 120 beds and an expiration of December 31, 2026; the median adult care home in Guilford, Randolph and Rockingham has 76.
| Field | From DHSR's records |
|---|---|
| DHSR license number | HAL-076-034 |
| License type | Adult care home, 7 or more residents (10A NCAC 13F) |
| Licensed beds | 120 |
| Special care unit beds (dementia) | None listed |
| License expires | December 31, 2026 |
| Legal licensee | Brookstone Haven of Randleman, LLC |
| Executive Director named by DHSR | Penny Haynes |
| DHSR star rating and score | 4 stars (score 104.50) |
| Penalties in DHSR's 36-month list | 0 |
| Phone on the DHSR listing | (336) 495-2800 |
The licensee in the table, Brookstone Haven of Randleman, LLC, is the party DHSR holds responsible for meeting 10A NCAC 13F. Penalties, if any, are issued in that name rather than the name on the sign.
What star rating does North Carolina give Brookstone Haven?
DHSR's rating for Brookstone Haven is 4 stars of 4 (score 104.50). For context, 27 of the 63 rated adult care and family care homes in Guilford, Randolph and Rockingham counties hold the same number of stars.
The stars are North Carolina's own measure for adult care and family care homes. They come from DHSR's inspection findings, not from resident surveys or anything the operator submits, and CMS does not rate this kind of home at all.
The rating, its history and every posted inspection document are on DHSR's record for this home.
When was Brookstone Haven last inspected, and what was cited?
State inspectors last completed an annual survey of Brookstone Haven on October 16, 2025; the posted result is no deficiencies cited.
| Date | Inspection type | Result posted by DHSR |
|---|---|---|
| 10/16/2025 | ACLS Annual and Follow-up | No Deficiencies Cited |
| 12/19/2023 | Constr Biennial Follow-up | No Deficiencies Cited |
| 08/22/2023 | Constr Biennial | Statement of Deficiency |
| 07/19/2023 | ACLS Annual and Follow-up | Statement of Deficiency with Plan of Correction |
| 04/08/2022 | ACLS Complaint and Follow-up | Statement of Deficiency with Plan of Correction |
| 01/19/2022 | ACLS Complaint and Follow-up | Statement of Deficiency with Plan of Correction |
| 10/06/2021 | ACLS Annual | Statement of Deficiency with Plan of Correction |
Since 2016 DHSR has posted 4 annual or initial surveys for this home, 1 of them with no deficiencies cited, plus 3 complaint investigations and 7 construction-section visits checking the building itself. A statement of deficiency lists each rule the inspectors found unmet; the version with a plan of correction adds the home's written fix and its completion date.
Were any DHSR penalties imposed on Brookstone Haven?
Not in the last three years: DHSR's 36-month penalty listing has no entry for Brookstone Haven.
That covers fines only. Deficiencies that did not reach a penalty still appear in the inspection documents above, which are the better guide to day-to-day care.
Can Brookstone Haven care for someone with dementia?
Brookstone Haven has no special care unit on DHSR's list, so it has no licensed dementia unit; a resident whose needs come to require a secured unit would usually move to a home that has one.
Mild memory loss alone does not rule anyone out; what matters is whether the resident is safe and staff can meet the need described in the care plan. The nearest homes with special care units are Brookdale Asheboro (5.0 mi, 24 unit beds), TerraBella Asheboro (9.9 mi, 24 unit beds), North Pointe Assisted Living Of Archdale (10.2 mi, 20 unit beds).
What other licensed homes are near Brookstone Haven?
The nearest other licensed home is North Pointe in Randleman, about 2.6 miles away in a straight line, a adult care home with 67 beds rated 3 stars by DHSR.
| Facility | License type | Miles away | Licensed beds | Special care unit beds | DHSR stars |
|---|---|---|---|---|---|
| North Pointe 1195 Pineview Road, 27317 | ACH | 2.6 | 67 | 0 | 3 stars |
| Brookdale Asheboro 514 Vision Drive, 27203 | ACH | 5.0 | 76 | 24 | 3 stars |
| Clapp's Assisted Living 4558 Pleasant Garden Road, 27313 | ACH | 9.1 | 30 | 0 | 4 stars |
| Edna's Place 963 Rockcliff Terrace, 27205 | FCH | 9.5 | 6 | 0 | 4 stars |
| TerraBella Asheboro 2925 Zoo Parkway, 27205 | ACH | 9.9 | 96 | 24 | 3 stars |
What medical care is near Brookstone Haven in Randleman?
Brookstone Haven is in Randleman, Randolph County, and Randolph Hospital in Asheboro is the closest general hospital on DHSR's hospital list, about 6.7 miles away in a straight line.
High Point Regional Health in High Point comes next at roughly 15.3 miles. Distances are measured point to point between geocoded addresses, so drive times will be longer.
If nursing care becomes necessary, the two closest CMS-certified nursing homes are Asheboro Rehabilitation and Healthcare Center (5.0 mi; CMS rating 2 of 5) and Alpine Health and Rehabilitation of Asheboro (6.5 mi; CMS rating 5 of 5).
Which questions matter most at Brookstone Haven?
Start with what the state's own record raises: ask how the home prepared for its October 16, 2025 survey, which came back with no deficiencies, and who led that work.
- Ask for last month's staffing schedule for nights and weekends rather than an average.
- Ask what happens when a private-pay resident's savings are gone and whether Special Assistance residents are admitted.
- Ask which charges rise as care needs rise, and get the current rate sheet in writing.
