Clapp's Assisted Living at 4558 Pleasant Garden Road, Pleasant Garden (Guilford County) is a adult care home licensed by the N.C. Division of Health Service Regulation for 30 residents under license HAL-041-054; DHSR currently rates it 4 stars out of 4.
What does the state license show for Clapp's Assisted Living in Pleasant Garden?
Yes. Clapp's Assisted Living holds an active DHSR adult care home license for 30 beds, smaller than the 76-bed median among the 35 adult care homes in the three counties, and the license runs through December 31, 2026.
| Field | From DHSR's records |
|---|---|
| DHSR license number | HAL-041-054 |
| License type | Adult care home, 7 or more residents (10A NCAC 13F) |
| Licensed beds | 30 |
| Special care unit beds (dementia) | None listed |
| License expires | December 31, 2026 |
| Legal licensee | Clapp's Assisted Living, Inc |
| Administrator named by DHSR | Danielle Hollowell |
| DHSR star rating and score | 4 stars (score 103.50) |
| Penalties in DHSR's 36-month list | 0 |
| Phone on the DHSR listing | (336) 674-2252 |
North Carolina renews these licenses every calendar year, and each one names a single legal operator at a single address, so a sale or move produces a new license number.
What star rating does North Carolina give Clapp's Assisted Living?
On the state's 0-to-4 star scale, Clapp's Assisted Living currently has 4 stars and a score of 103.50; 27 of the 63 rated adult care and family care homes in Guilford, Randolph and Rockingham counties are rated the same.
This is a state rating, built from what DHSR inspectors found, and it applies only to adult care and family care homes. Nursing homes carry CMS's five-star ratings instead, so the two scales should never be compared directly.
The rating, its history and every posted inspection document are on DHSR's record for this home.
When was Clapp's Assisted Living last inspected, and what was cited?
DHSR's most recent annual inspection of Clapp's Assisted Living on file is dated August 15, 2019 and resulted in deficiencies cited.
| Date | Inspection type | Result posted by DHSR |
|---|---|---|
| 08/15/2019 | ACLS Annual and Follow-up | Statement of Deficiency |
| 02/22/2019 | Constr Biennial Follow-up | No Deficiencies Cited |
| 01/30/2019 | Constr Biennial | Statement of Deficiency with Plan of Correction |
| 04/26/2017 | Constr Biennial Follow-up | No Deficiencies Cited |
| 03/08/2017 | Constr Biennial | Statement of Deficiency with Plan of Correction |
| 11/10/2016 | ACLS Annual | Statement of Deficiency with Plan of Correction |
| 07/17/2015 | Constr Biennial Follow-up | No Deficiencies Cited |
Since 2015 DHSR has posted 2 annual or initial surveys for this home, 0 of them with no deficiencies cited, plus 0 complaint investigations and 7 construction-section visits checking the building itself. Where a result reads “Statement of Deficiency with Plan of Correction”, the document includes the operator's response, which is the part worth reading closely.
Does Clapp's Assisted Living have state penalties on record?
No. Clapp's Assisted Living does not appear on DHSR's list of adult care penalties imposed in the last 36 months.
An empty penalty list means no Type A1 or A2 fine in that window. It does not mean the home has never been cited; check the inspection results.
Can Clapp's Assisted Living care for someone with dementia?
Clapp's Assisted Living has no special care unit on DHSR's list, so it has no licensed dementia unit; a resident whose needs come to require a secured unit would usually move to a home that has one.
Mild memory loss alone does not rule anyone out; what matters is whether the resident is safe and staff can meet the need described in the care plan. The nearest homes with special care units are Wellington Oaks (9.3 mi, 85 unit beds), North Pointe Assisted Living Of Archdale (10.9 mi, 20 unit beds), The Arboretum at Heritage Greens (11.9 mi, 66 unit beds).
If Clapp's Assisted Living is full, where else should we look?
The nearest other licensed home is Alpha Concord of Greensboro in Greensboro, about 7.4 miles away in a straight line, a adult care home with 64 beds rated 3 stars by DHSR.
| Facility | License type | Miles away | Licensed beds | Special care unit beds | DHSR stars |
|---|---|---|---|---|---|
| Alpha Concord of Greensboro 3301 Gar Place, 27406 | ACH | 7.4 | 64 | 0 | 3 stars |
| Agape Care Family Homes #2 2014 Willow Road, 27406 | FCH | 7.6 | 6 | 0 | 4 stars |
| Guilford Adult Care #1 2322 Newton Street, 27406 | FCH | 7.6 | 6 | 0 | 3 stars |
| Agape Care Family Homes #1 1801 Britton Street, 27406 | FCH | 8.4 | 6 | 0 | 3 stars |
| Pear Manor 2521 Pear Street, 27401 | FCH | 8.7 | 6 | 0 | 3 stars |
What medical care is near Clapp's Assisted Living in Pleasant Garden?
Clapp's Assisted Living is in Pleasant Garden, Guilford County, and Cone Health in Greensboro is the closest general hospital on DHSR's hospital list, about 11.2 miles away in a straight line.
High Point Regional Health in High Point comes next at roughly 14.4 miles. Distances are measured point to point between geocoded addresses, so drive times will be longer.
If nursing care becomes necessary, the two closest CMS-certified nursing homes are Clapps Nursing Center Inc (1.9 mi; CMS rating 5 of 5) and Greenhaven Health and Rehabilitation Center (7.1 mi; CMS rating 3 of 5).
Which questions matter most at Clapp's Assisted Living?
Start with what the state's own record raises: ask to read the August 15, 2019 statement of deficiencies and the plan of correction the home filed.
- Ask for last month's staffing schedule for nights and weekends rather than an average.
- Before counting on public help, ask whether Special Assistance and Medicaid personal care services are accepted here.
- Ask for the resident register policy and the written grievance procedure before signing anything.