Greensboro Senior AdvisorAuthoracare Collective is a Medicare-certified home health agency based at 2504 Summit Avenue in Greensboro, NC 27405. Medicare first certified it in 1985, 41 years ago. Medicare rates its quality of patient care at 4 out of 5 stars, above the North Carolina average of 3.5. Its strongest result against the North Carolina average is flu shot status checked; its weakest is met expected function at discharge.
What is Authoracare Collective's Medicare record?
| Agency | Authoracare Collective |
|---|---|
| Address | 2504 Summit Avenue, Greensboro, NC 27405 |
| Phone | (336) 532-0100 |
| Medicare provider number (CCN) | 347128 |
| Ownership | Non-Profit |
| Medicare-certified since | 10/04/1985 |
How does Authoracare Collective score on Medicare's quality measures?
Medicare publishes 11 patient-outcome and process measures for Authoracare Collective. It is better than the North Carolina average on 2 and worse on 2.
| Measure | Authoracare Collective | North Carolina average | U.S. average | vs. North Carolina |
|---|---|---|---|---|
| Started care on time | 99.5% | 98.3% | 96.6% | About the same |
| Got better at walking or moving around | 88.7% | 89.9% | 88.6% | About the same |
| Got better at getting in and out of bed | 90.5% | 91.5% | 89.8% | About the same |
| Got better at bathing | 90.6% | 91% | 90.7% | About the same |
| Breathing improved | 92.2% | 92.2% | 91.5% | About the same |
| Got better at taking medicines correctly | 88.7% | 88.8% | 88.3% | About the same |
| Medication issues addressed on time | 99.7% | 94.9% | 94.4% | Better |
| Flu shot status checked | 82.9% | 64.9% | 63.3% | Better |
| Met expected function at discharge | 65.8% | 76.4% | 71.7% | Worse |
| Falls with major injury (lower is better) | 2.6% | 1.1% | 0.9% | Worse |
| New or worsened pressure ulcers (lower is better) | 0.3% | 0.2% | 0.2% | About the same |
Where it stands out: flu shot status checked and medication issues addressed on time.
Where it trails: met expected function at discharge and falls with major injury.
What do patients say about Authoracare Collective?
86% of surveyed patients said they would definitely recommend Authoracare Collective, based on 51 completed surveys. The North Carolina average is 83%.
| Survey question | Authoracare Collective | North Carolina average | U.S. average | vs. North Carolina |
|---|---|---|---|---|
| Team gave care in a professional way | 94% | 91% | 89% | Better |
| Team communicated well | 91% | 89% | 86% | About the same |
| Team discussed medicines, pain and home safety | 88% | 84% | 82% | Better |
| Rated the agency 9 or 10 out of 10 | 90% | 89% | 85% | About the same |
| Would definitely recommend the agency | 86% | 83% | 79% | Better |
Do Authoracare Collective's patients end up back in the hospital?
On the hospital-use measures Medicare can calculate for Authoracare Collective, it performs the same as the national rate.
| Measure | Medicare's category | Risk-adjusted rate |
|---|---|---|
| Patients who went home and stayed home after care ended | Same As National Rate | 85.3% |
| Preventable hospital stays during care | Same As National Rate | 7.8% |
Which home health services does Authoracare Collective provide, and which does it not?
Authoracare Collective reports offering skilled nursing, physical therapy, occupational therapy, speech therapy, medical social work and home health aide.
| Service | Offered by Authoracare Collective? |
|---|---|
| Skilled nursing | Yes |
| Physical therapy | Yes |
| Occupational therapy | Yes |
| Speech therapy | Yes |
| Medical social work | Yes |
| Home health aide | Yes |
| Round-the-clock or shift care | No. Home health is visits, not shifts. |
| Housekeeping, meals and errands on their own | No. Medicare does not cover them unless tied to skilled care. |
| Long-term help with bathing and dressing | No. That is non-medical home care; see licensed home care agencies in Greensboro. |
Which Greensboro-area ZIP codes does Authoracare Collective serve?
Authoracare Collective tells Medicare it serves 41 ZIP codes in Greensboro, High Point and Guilford, Randolph and Rockingham counties, out of 63 in total.
- 27025
- 27027
- 27048
- 27203
- 27205
- 27214
- 27233
- 27235
- 27248
- 27249
- 27260
- 27262
- 27263
- 27265
- 27282
- 27283
- 27288
- 27298
- 27301
- 27310
- 27313
- 27316
- 27317
- 27320
- 27326
- 27341
- 27350
- 27355
- 27357
- 27358
- 27370
- 27377
- 27401
- 27403
- 27405
- 27406
- 27407
- 27408
- 27409
- 27410
- 27455
A ZIP on this list means the agency accepts referrals there. It does not promise a nurse is available this week, so confirm your address when you call.
What should you ask Authoracare Collective before starting care?
Ask what 'done' looks like
65.8% of patients reached the level of function Medicare expected by discharge (North Carolina average 76.4%). Ask what goals they would set for your situation and what happens if progress stalls.
Ask about fall prevention
2.6% of its patients had a fall with a major injury during care, against 1.1% across North Carolina. Ask for a home safety review at the first visit and what they change after a fall.
Ask who answers after hours
Problems rarely wait for office hours. Ask whether the night and weekend line reaches one of their own nurses or an answering service, and how long a call-back usually takes.
Ask how many visits a week to expect
Home health is intermittent: visits, not shifts. Ask for the planned number of nursing and therapy visits per week so the family knows which hours still need covering.
Which other home health agencies serve Greensboro, NC?
These Medicare-certified agencies are also based in or near Greensboro.
- Centerwell Home Health — 3.5 of 5 stars
- Interim Healthcare of the Triad — 5 of 5 stars
- Bayada Home Health Care, Inc — 3 of 5 stars
- Suncrest Home Health — 3 of 5 stars
- Encompass Home Health of North Carolina — 2.5 of 5 stars
Last verified: November 2026, against the Medicare provider data release dated 2026-09-21.
Common questions
Is Authoracare Collective Medicare-certified?
Yes. Authoracare Collective is certified by Medicare under provider number 347128 and has been since 1985. Original Medicare pays certified agencies directly for covered home health care.
What is Authoracare Collective's Medicare star rating?
4 out of 5 for quality of patient care. The North Carolina average is 3.5. Its patient survey rating is 5 out of 5.
Does Authoracare Collective provide physical therapy at home?
Yes, it reports offering physical therapy to Medicare. It also reports skilled nursing, occupational therapy, speech therapy, medical social work and home health aide.
