Greensboro Senior AdvisorSuncrest Home Health is a Medicare-certified home health agency based at 7900 Triad Center Drive, Suite 250 in Greensboro, NC 27409. Medicare first certified it in 1984, 42 years ago. Medicare rates its quality of patient care at 3 out of 5 stars, below the North Carolina average of 3.5. It trails the North Carolina average on 5 of the measures Medicare publishes and beats it on none.
What is Suncrest Home Health's Medicare record?
| Agency | Suncrest Home Health |
|---|---|
| Address | 7900 Triad Center Drive, Suite 250, Greensboro, NC 27409 |
| Phone | (336) 668-4558 |
| Medicare provider number (CCN) | 347120 |
| Ownership | Proprietary |
| Medicare-certified since | 09/19/1984 |
How does Suncrest Home Health score on Medicare's quality measures?
Medicare publishes 11 patient-outcome and process measures for Suncrest Home Health. It is better than the North Carolina average on 0 and worse on 5.
| Measure | Suncrest Home Health | North Carolina average | U.S. average | vs. North Carolina |
|---|---|---|---|---|
| Started care on time | 93% | 98.3% | 96.6% | Worse |
| Got better at walking or moving around | 87.9% | 89.9% | 88.6% | About the same |
| Got better at getting in and out of bed | 90.6% | 91.5% | 89.8% | About the same |
| Got better at bathing | 89.8% | 91% | 90.7% | About the same |
| Breathing improved | 91.2% | 92.2% | 91.5% | About the same |
| Got better at taking medicines correctly | 84.9% | 88.8% | 88.3% | Worse |
| Medication issues addressed on time | 91.8% | 94.9% | 94.4% | Worse |
| Flu shot status checked | 65.8% | 64.9% | 63.3% | About the same |
| Met expected function at discharge | 65.1% | 76.4% | 71.7% | Worse |
| Falls with major injury (lower is better) | 2% | 1.1% | 0.9% | Worse |
| New or worsened pressure ulcers (lower is better) | 0.2% | 0.2% | 0.2% | About the same |
Where it trails: met expected function at discharge, started care on time and got better at taking medicines correctly.
What do patients say about Suncrest Home Health?
77% of surveyed patients said they would definitely recommend Suncrest Home Health, based on 215 completed surveys. The North Carolina average is 83%.
| Survey question | Suncrest Home Health | North Carolina average | U.S. average | vs. North Carolina |
|---|---|---|---|---|
| Team gave care in a professional way | 88% | 91% | 89% | Worse |
| Team communicated well | 83% | 89% | 86% | Worse |
| Team discussed medicines, pain and home safety | 83% | 84% | 82% | About the same |
| Rated the agency 9 or 10 out of 10 | 86% | 89% | 85% | Worse |
| Would definitely recommend the agency | 77% | 83% | 79% | Worse |
Do Suncrest Home Health's patients end up back in the hospital?
Medicare rates Suncrest Home Health better than the national rate on: patients who went home and stayed home after care ended.
| Measure | Medicare's category | Risk-adjusted rate |
|---|---|---|
| Patients who went home and stayed home after care ended | Better Than National Rate | 87.7% |
| Preventable hospital readmissions in the 30 days after care | Same As National Rate | 4.2% |
| Preventable hospital stays during care | Same As National Rate | 11% |
Which home health services does Suncrest Home Health provide, and which does it not?
Suncrest Home Health reports offering skilled nursing, physical therapy, occupational therapy, speech therapy, medical social work and home health aide.
| Service | Offered by Suncrest Home Health? |
|---|---|
| Skilled nursing | Yes |
| Physical therapy | Yes |
| Occupational therapy | Yes |
| Speech therapy | Yes |
| Medical social work | Yes |
| Home health aide | Yes |
| Round-the-clock or shift care | No. Home health is visits, not shifts. |
| Housekeeping, meals and errands on their own | No. Medicare does not cover them unless tied to skilled care. |
| Long-term help with bathing and dressing | No. That is non-medical home care; see licensed home care agencies in Greensboro. |
Which Greensboro-area ZIP codes does Suncrest Home Health serve?
Suncrest Home Health tells Medicare it serves 33 ZIP codes in Greensboro, High Point and Guilford, Randolph and Rockingham counties, out of 58 in total.
- 27025
- 27027
- 27048
- 27214
- 27233
- 27235
- 27249
- 27260
- 27262
- 27263
- 27265
- 27282
- 27283
- 27288
- 27301
- 27310
- 27313
- 27317
- 27320
- 27326
- 27357
- 27358
- 27370
- 27377
- 27401
- 27403
- 27405
- 27406
- 27407
- 27408
- 27409
- 27410
- 27455
A ZIP on this list means the agency accepts referrals there. It does not promise a nurse is available this week, so confirm your address when you call.
What should you ask Suncrest Home Health before starting care?
Ask what 'done' looks like
65.1% of patients reached the level of function Medicare expected by discharge (North Carolina average 76.4%). Ask what goals they would set for your situation and what happens if progress stalls.
Ask how fast the first visit happens
Medicare's data shows Suncrest Home Health started care on time for 93% of patients, against a North Carolina average of 98.3%. Ask how many days it takes from the doctor's order to the first nurse visit, and what happens if the order arrives on a Friday.
Ask who sorts out the medication list
84.9% of patients got better at taking their medicines correctly (North Carolina average 88.8%). Ask whether a nurse reconciles every prescription at the first visit and who sets up the pill organizer.
Ask how many visits a week to expect
Home health is intermittent: visits, not shifts. Ask for the planned number of nursing and therapy visits per week so the family knows which hours still need covering.
Which other home health agencies serve Greensboro, NC?
These Medicare-certified agencies are also based in or near Greensboro.
- Interim Healthcare of the Triad — 5 of 5 stars
- Authoracare Collective — 4 of 5 stars
- Centerwell Home Health — 3.5 of 5 stars
- Bayada Home Health Care, Inc — 3 of 5 stars
- Encompass Home Health of North Carolina — 2.5 of 5 stars
Last verified: November 2026, against the Medicare provider data release dated 2026-09-21.
Common questions
Is Suncrest Home Health Medicare-certified?
Yes. Suncrest Home Health is certified by Medicare under provider number 347120 and has been since 1984. Original Medicare pays certified agencies directly for covered home health care.
What is Suncrest Home Health's Medicare star rating?
3 out of 5 for quality of patient care. The North Carolina average is 3.5. Its patient survey rating is 3 out of 5.
Does Suncrest Home Health provide physical therapy at home?
Yes, it reports offering physical therapy to Medicare. It also reports skilled nursing, occupational therapy, speech therapy, medical social work and home health aide.
